Support Plans

Prepaid support bundles

These are prepaid support bundles — not unlimited managed service agreements.

Pay-As-Needed

No recurring fee or contract. Clients request support when needed and pay the standard service rate.

Best for: Individuals, very small businesses, and infrequent support needs.

Small Business Support Plans

Essential

$120 / month

  • Up to 2 support hours
  • Remote or on-site use
  • Priority over pay-as-needed requests
  • Additional time billed at the standard rate

Business

$400 / month

  • Up to 8 support hours
  • Priority scheduling
  • Documentation support
  • Periodic planning
  • Additional time billed at the standard rate

Unused hours may roll over for one month. Annual prepayment receives a 10% discount.

Nonprofit Support Plans

Community 2

$45 / month

  • Up to 2 support hours

Community 4

$85 / month

  • Up to 4 support hours

Community 8

$160 / month

  • Up to 8 support hours

Annual prepayment receives a 10% discount.

Support plans are prepaid bundles of support hours — not unlimited managed service agreements. Hours are used as needed and additional time is billed at your standard rate. View hourly rates

Interested in a support plan?