Support

Support when you need it.

No subscription required. Choose pay-as-needed help, monthly support time, or an annual rate if you want it prepaid.

Pay As Needed

No subscription. No contract. Request support when you need it and pay the standard service rate.

Best for individuals, very small businesses, and infrequent support needs.

Small Business Support Plans

Essential

$120 / month

  • Up to 2 support hours
  • Remote or on-site use
  • Priority over pay-as-needed requests
  • Additional time billed at the standard rate

Business

$400 / month

  • Up to 8 support hours
  • Priority scheduling
  • Documentation support
  • Periodic planning
  • Additional time billed at the standard rate

Unused hours may roll over for one month. Annual prepayment receives a 10% discount.

Nonprofit Support Plans

Community 2

$45 / month

  • Up to 2 support hours

Community 4

$85 / month

  • Up to 4 support hours

Community 8

$160 / month

  • Up to 8 support hours

Annual prepayment receives a 10% discount.

Support plans are prepaid bundles of support hours — not unlimited managed service agreements. Hours are used as needed and additional time is billed at your standard rate. View hourly rates

Interested in a support plan?