Deposits
A $5 deposit reserves the appointment.
Cancellations
Deposits are nonrefundable for:
- Missed appointments
- Cancellations within 24 hours
- Failure to provide access or required materials
Payment
Payment is due after service unless otherwise stated in a contract or invoice.
Hardware and Software
Hardware, licenses, subscriptions, domains, hosting, and third-party services are billed separately unless included in writing.
Data Responsibility
Customers should maintain backups before service begins. GK Solutions will use reasonable care but cannot guarantee recovery or prevent every possible data-loss event.
Credentials
Customers should avoid sharing passwords whenever possible. Temporary credentials should be changed after service.
Estimates
Estimates may change if the actual scope differs from the information originally provided. Customers must approve additional work before it proceeds.
Media Retention
Converted files remain available for 30 days when delivered through cloud storage. Working copies are deleted afterward.
Terms & Agreement
Full service terms — including booking, deposits, cancellations, customer responsibilities, and liability — are available on our Terms & Agreement page. You must agree to these terms when booking a service.